If you plan on moving into a new place, are selling your Eero system, or are just having issues with it, here’s how to factory reset it so you can start fresh from square one.

如果您打算搬到新地方，出售Eero系统或遇到问题，请按照以下方法将其恢复出厂设置，以便从第一层开始。

There are a couple ways that you can factory reset your Eero system: through the Eero app on your phone, or using the reset button on the back of one of your Eero devices.

您可以通过多种方式将Eero系统恢复出厂设置：通过手机上的Eero应用程序，或使用其中一个Eero设备背面的重置按钮。

如何从Eero App重置 (How to Reset From the Eero App)

This is perhaps the quickest and easiest way to reset your entire Eero system, and it completely wipes everything so that it will start from scratch.

这也许是重置整个Eero系统的最快，最简单的方法，它可以完全擦除所有内容，以便从头开始。

To begin, open up the Eero app and tap on the menu button in the top-left corner of the screen.

首先，打开Eero应用程序，然后点击屏幕左上角的菜单按钮。

Select “Network Settings” from the list.

从列表中选择“网络设置”。

Tap on “Advanced Settings” at the very bottom.

点击底部的“高级设置”。

On the next screen, select “Delete Your Network” at the very bottom.

在下一个屏幕上，选择底部的“删除网络”。

Be sure to read the warnings and then hit “Delete Network” at the bottom to completely reset everything.

请务必阅读警告，然后点击底部的“删除网络”以完全重置所有内容。

Tap on “Delete Network” again when the pop-up appears.

出现弹出窗口时，再次点击“删除网络”。

After that, you’ll be taken to the setup screen where you can start the setup process again. Or simply close it out if you’re planning on selling your Eero devices.

之后，将转到设置屏幕，您可以在其中再次开始设置过程。 如果您打算出售Eero设备，也可以将其关闭。

如何使用重置按钮进行重置 (How to Reset Using the Reset Button)

Using the reset button on the back of your Eero device gives you options for two different kinds of resets: a soft reset and a hard reset. A hard reset accomplishes the same thing as resetting it through the Eero app, but a soft reset still retains some of your network settings.

使用Eero设备背面的重置按钮，您可以选择两种不同的重置方式：软重置和硬重置。 硬重置与通过Eero应用进行重置的功能相同，但是软重置仍保留您的某些网络设置。

More specifically, Eero says says that a soft reset “will clear all network configurations from the Eero, but preserve its sessions.” This will keeps your Eero connected to your network, and any logs and advanced settings (like IP reservations and port forwarding configurations) will still be saved.

更具体地说，Eero说，软重置“将从Eero清除所有网络配置，但保留其会话。” 这将使您的Eero保持与网络的连接，并且所有日志和高级设置(例如IP保留和端口转发配置)都将被保存。

To perform a soft reset, simply take an unfolded paperclip, insert it into the reset button hole, and hold down the reset button until the LED light on the Eero unit flashes yellow, which will be about seven seconds.

要执行软重置，只需将展开的回形针插入到重置按钮Kong中，然后按住重置按钮，直到Eero单元上的LED灯闪烁黄色，大约需要七秒钟。

To perform a hard reset, hold the reset button until the LED flashes red, which will be around 15 seconds.

要执行硬重置，请按住重置按钮，直到LED闪烁红色，大约15秒钟。

Be sure to keep the units plugged in until the Eero system is completely reset, at which point the LED light on each unit will begin blinking blue when the reset has complete.

确保在Eero系统完全重置之前一直插上电源，这时重置完成后，每个设备上的LED灯将开始闪烁蓝色。

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